Retail Store Leader

1 day ago

Anand, Gujarat, India beBeeSenior Full time ₹ 15,00,000 - ₹ 20,00,000
Senior Retail Operations Manager

Lead a retail team and oversee day-to-day activities to ensure exceptional customer service and experience.

Key Responsibilities:
  • Drive sales growth and maximize profitability by identifying business opportunities and implementing effective strategies.
  • Develop and maintain strong relationships with customers, understanding their needs and delivering tailored solutions.
  • Expand the customer base through effective marketing and outreach initiatives.
  • Maintain a high standard of customer service and in-store experience, ensuring brand standards are met.
  • Oversee inventory management, visual merchandising, and report generation to ensure seamless store operations.
Required Skills and Qualifications:
  • Strong leadership and organizational skills, with the ability to prioritize tasks effectively.
  • Excellent communication, presentation, and analytical skills.
  • Ability to write reports, handle multitasking, and make informed decisions.
  • Self-starter with excellent problem-solving skills, proactive, and results-driven.
  • Fluent English language skills.
Behavioral Competencies:
  • Responds promptly to customer needs, soliciting feedback to improve services.
  • Manages difficult or emotional customer situations with poise and professionalism.
  • Demonstrates attention to detail, ensuring accuracy and thoroughness in work.
  • Effectively presents information, responds to questions from groups of managers, clients, and customers.
  • Adheres to company policies and procedures, supports organizational goals and values.
  • Commits to long hours of work when necessary, completes tasks on time, meets productivity standards.

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