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Store Operations Manager

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Anand, Gujarat, India beBeeLeadership Full time ₹ 7,50,000 - ₹ 15,00,000
Job Title: Store Operations Manager

The ideal candidate will have 1–3 years of experience in retail operations or store management, with a strong focus on customer service and sales orientation. A background in inventory management systems and retail processes is also preferred.

Key Responsibilities:
  • Manage the daily operations of our retail outlet, overseeing sales, customer experience, and inventory levels.
  • Supervise floor staff and assign daily responsibilities, supporting training of new employees on customer handling and store SOPs.
  • Coordinate logistics for smooth handling of home delivery orders and ensure timely ordering of stock.
  • Implement and maintain visual merchandising standards to enhance customer experience, ensuring promotional displays, signage, and in-store layouts are updated regularly.
  • Assist in managing spa and grooming appointments, coordinating staff scheduling and maintaining quality of pet spa services.
  • Handle customer follow-ups and ensure satisfaction with spa experiences, while maintaining discipline, hygiene, and operational standards within the store.
Requirements:
  • Strong leadership skills and ability to multitask and manage both store floor and service operations.
  • Good communication skills and a customer-focused attitude, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Benefits:
  • Opportunity to work in a dynamic and growing industry, with opportunities for professional development and career advancement.
  • Competitive salary and benefits package, including [insert benefits].
  • Chance to be part of a talented and dedicated team, working together to achieve common goals and objectives.