
Business Growth Expert
4 days ago
Job Title: Business Growth Expert
About the RoleWe are seeking a highly skilled Business Growth Expert to join our team. As a key member of our organization, you will play a vital role in ensuring the successful deployment of solutions for our clients.
In this dynamic and challenging position, you will act as a strategic partner, working closely with client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.
Your primary focus will be on delivering value through effective project management, clear communication, and alignment with customer goals – ensuring a smooth transition and long-term success.
This is an exceptional opportunity to leverage your expertise in customer success, account management, or consulting to drive business growth and make a lasting impact.
Key Responsibilities- Develop and maintain strong relationships with key stakeholders to foster long-term partnerships.
- Understand client objectives and align them with our product solutions to drive their success.
- Prepare detailed briefs for implementation, outlining solutioning and workflow processes.
- Serve as a trusted advisor, proactively addressing client needs and ensuring the adoption of new features, services, and solutions.
- Lead implementation projects for clients, driving project management best practices to ensure timely delivery and scope adherence.
- Leverage data to provide actionable insights to customers, monitoring and reporting on key metrics such as product adoption, engagement levels, and churn risk.
- Provide clients with training and resources to ensure they understand and can fully utilize the product.
- Good first principle thinker.
- Understanding of supply chain principles and operations in detail.
- Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus.
- 5+ years of experience in customer success, account management, or a consulting role within a Supply Chain, SaaS or tech-driven company.
- Experience in managing projects and working in a collaborative environment.
A rewarding career with opportunities for growth and development in a dynamic and supportive environment.
How to ApplySubmit your application, including your resume and a cover letter outlining your qualifications and experience.
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