Multilingual Communication Specialist
1 day ago
About DATAMARK, Inc.
DATAMARK, Inc. is a dynamic company that values the importance of effective communication across cultures. As a Multilingual Communication Specialist or Global Language Facilitator with our team, you will play a vital role in facilitating seamless interactions between individuals from diverse linguistic backgrounds.
Job Summary
We are seeking highly skilled professionals to fill the position of Multilingual Communication Specialist or Global Language Facilitator. The selected candidate will be responsible for rendering accurate concepts and meanings between Mandarin and English, adhering to complexity, clarity, tone, and style. This role requires excellent listening, retention, and note-taking skills to maintain a high level of accuracy.
Key Responsibilities:
The successful candidate will employ good customer service and communication skills, ensuring clear enunciation, pronunciation, and a pleasant, professional voice. They will also follow instructions for clients, manage the flow of calls, and avoid taking over the call without permission. Additionally, they will remain calm during emergency situations, ensure access to the internet for work-related electronic communication, and perform other duties as assigned.
Requirements and Qualifications:
To excel in this role, applicants should possess a High School degree or equivalent, fluency in English and Mandarin, and advanced skills in cultural dynamics (cultural implications and idiomatic expressions) of both languages. Excellent listening, retention, and note-taking skills are essential for maintaining a high level of accuracy. Rotational shift work, including night shifts, is required, along with flexibility to work from home. Benefits include overtime pay, Mediclaim coverage for employees, parents, spouse, and two kids from the first day of employment, and performance-based incentives.
Compensation and Benefits:
The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and qualifications. A comprehensive benefits package includes health insurance, retirement savings, paid time off, and opportunities for professional growth and development. DATAMARK, Inc. offers a collaborative and inclusive work environment that supports the well-being and success of its employees.
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