SAP C4C Cloud For Customer Professional

1 month ago


Bengaluru, Karnataka, India 2coms Full time
Job Title: SAP C4C Cloud For Customer Professional

We are seeking a highly skilled SAP C4C Cloud For Customer Professional to join our team at 2COMS Group. As a key member of our team, you will be responsible for implementing and customizing SAP Service Cloud (C4C) solutions for our clients.

Key Responsibilities:
  • Drive the implementation of SAP Service Cloud (C4C) solutions for utility clients
  • Integrate SAP Service Cloud with backend S/4HANA utilities solutions
  • Create functional specifications and work with technical consultants on application customization
  • Work with integration SMEs and S/4HANA ABAP teams on connection between SAP Sales & Service Cloud and backend S/4HANA IS-U environment
  • Configure SOAP services and endpoints in S/4HANA and C4C
  • Debug issues due to S/4HANA upgrade and integration to C4C service cloud impacts
  • Drive workshops with business and IT teams on MIMO process, address management, utilities exception management, BMD, and TMD customer inquiries
  • Experience in key user tools and screen adaptations
  • Familiarity with integration between utility (Elec and Gas) industry's C4C Service Cloud and SAP S/4HANA ISU using CPI
  • Familiarity with BP replication using Master Data System (MDG) between S/4 HANA and C4
Requirements:
  • 4-8 years of overall IT experience with 4-5 years of experience with SAP Sales / Service cloud in a functional role
  • Exposure to technical troubleshooting will be an added advantage
  • Aptitude to lead the team
  • Strong debugging and problem-solving skills in SAP Sales and Service cloud, Cloud Platform Integration, ECC, and S4
  • Familiarity with ABAP development of proxy s, RFC modules, and Idoc-related development
  • Familiarity with SAP Cloud Platform Integration tool is a plus
  • Well-versed with Agile Methodology, can do sprint planning, create end-to-end test cases, and review documents

As a SAP C4C Cloud For Customer Professional, you will have the opportunity to work on complex projects, collaborate with a talented team, and contribute to the growth and success of 2COMS Group.



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