SAP C4C Cloud For Customer Professional
1 month ago
We are seeking a highly skilled SAP C4C Cloud For Customer Professional to join our team at 2COMS Group. As a key member of our team, you will be responsible for implementing and customizing SAP Service Cloud (C4C) solutions for our clients.
Key Responsibilities:- Drive the implementation of SAP Service Cloud (C4C) solutions for utility clients
- Integrate SAP Service Cloud with backend S/4HANA utilities solutions
- Create functional specifications and work with technical consultants on application customization
- Work with integration SMEs and S/4HANA ABAP teams on connection between SAP Sales & Service Cloud and backend S/4HANA IS-U environment
- Configure SOAP services and endpoints in S/4HANA and C4C
- Debug issues due to S/4HANA upgrade and integration to C4C service cloud impacts
- Drive workshops with business and IT teams on MIMO process, address management, utilities exception management, BMD, and TMD customer inquiries
- Experience in key user tools and screen adaptations
- Familiarity with integration between utility (Elec and Gas) industry's C4C Service Cloud and SAP S/4HANA ISU using CPI
- Familiarity with BP replication using Master Data System (MDG) between S/4 HANA and C4
- 4-8 years of overall IT experience with 4-5 years of experience with SAP Sales / Service cloud in a functional role
- Exposure to technical troubleshooting will be an added advantage
- Aptitude to lead the team
- Strong debugging and problem-solving skills in SAP Sales and Service cloud, Cloud Platform Integration, ECC, and S4
- Familiarity with ABAP development of proxy s, RFC modules, and Idoc-related development
- Familiarity with SAP Cloud Platform Integration tool is a plus
- Well-versed with Agile Methodology, can do sprint planning, create end-to-end test cases, and review documents
As a SAP C4C Cloud For Customer Professional, you will have the opportunity to work on complex projects, collaborate with a talented team, and contribute to the growth and success of 2COMS Group.
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Bengaluru, Karnataka, India 2coms Full timeJob DescriptionWe are seeking a highly skilled SAP C4C Cloud For Customer professional to join our team at 2COMS Group. The ideal candidate will have a strong background in SAP Service Cloud (C4C) implementation, with a focus on utility clients.Key ResponsibilitiesDrive the implementation of SAP Service Cloud (C4C) for utility clients, integrating with...
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