Jira Operations Specialist

1 week ago

Mount Abu, Rajasthan, India beBeeJIRAADMINISTRATOR Full time ₹ 18,00,000 - ₹ 25,00,000
System Configuration Maintenance

The Jira administrator is responsible for maintaining and configuring Jira environments to support project tracking, issue management, and agile workflows.

Key responsibilities include:

  1. Setting up and maintaining Jira projects, workflows, permissions, and custom fields.
  2. Administering Jira user accounts and groups.
  3. Ensuring integration with tools like PowerBI, Python, and Jenkins for reporting and automation.

Example of a System Configuration Maintenance Task:

Configure automation rules for notifications, transitions, and field updates using scripting tools and plugins.

Implement and maintain custom workflows tailored to project needs.

Track and manage review cycles using Jira for various stages such as Supervisor Review, SME Review, DRA Review, and Author Rework.

Workflow Issue Management

The Jira administrator is responsible for managing and implementing workflow processes to ensure smooth issue management and tracking.

Key responsibilities include:

  1. Creating and managing issue types, screens, and field configurations.
  2. Implementing and maintaining custom workflows tailored to project needs.
  3. Tracking and managing review cycles using Jira for various stages such as Supervisor Review, SME Review, DRA Review, and Author Rework.

Example of a Workflow Issue Management Task:

Develop dashboards and reports for stakeholders using Jira and integrated tools.

Export and analyze EPIC-level data for planning and implementation tracking.

Automation Scripting

The Jira administrator is responsible for automating tasks and improving efficiency through scripting.

Key responsibilities include:

  1. Configuring automation rules for notifications, transitions, and field updates using scripting tools and plugins.
  2. Implementing and maintaining custom workflows tailored to project needs.
  3. Using scripting tools and plugins to enhance Jira functionality.

Example of an Automation Scripting Task:

Integrate Jenkins with Jira for automated test result uploads.

Use scripting tools and plugins to enhance Jira functionality.

Reporting Dashboards

The Jira administrator is responsible for developing and maintaining reporting dashboards and analytics for stakeholders.

Key responsibilities include:

  1. Developing dashboards and reports for stakeholders using Jira and integrated tools.
  2. Exporting and analyzing EPIC-level data for planning and implementation tracking.

Example of a Reporting Dashboard Task:

Develop a dashboard to track and visualize project progress and issues.

Use Jira and integrated tools to create interactive and dynamic reports.

User Support Training

The Jira administrator is responsible for providing training and support to users on Jira usage and best practices.

Key responsibilities include:

  1. Providing support to users on Jira usage and best practices.
  2. Conducting training sessions and creating help documentation.

Example of a User Support Training Task:

Develop a training program to educate users on Jira features and functionality.

Provide one-on-one support to users on Jira usage and troubleshooting.

Required Skills and Qualifications:

  • PowerBI
  • Tableau
  • UML diagrams
  • M365 Suites of Products
  • Design Thinking And Ideation Workshops
  • Jira Service Desk
  • Agile (Value-Driven Delivery)

Experience: 8 to 12 years

Location: Any LTI Mindtree location in India

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