Helpdesk Specialist

1 week ago


Pune, Maharashtra, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000
Job Overview

The role of a Customer Service Representative involves interacting with customers, addressing their inquiries and concerns, and providing timely and efficient solutions.

This is a full-time on-site position that requires strong verbal and written communication skills, the ability to empathize with customers, and provide exceptional service.

Our ideal candidate will be responsible for delivering a positive customer experience and ensuring customer satisfaction.

Key Responsibilities
  • Provide excellent customer support
  • Address customer inquiries and concerns
  • Deliver timely and efficient solutions
Required Skills and Qualifications
  • Excellent customer service skills
  • Strong verbal and written communication skills
  • Ability to empathize with customers and provide exceptional service
  • Problem-solving and conflict resolution skills
  • Good organizational and time management skills
Benefits

This role offers the opportunity to work in a dynamic and innovative environment, where you can develop your skills and knowledge, and make a positive impact on our clients' experiences.



  • Pune, Maharashtra, India CTI Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer...


  • Pune, Maharashtra, India beBeeCybersecurity Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Cybersecurity SpecialistWe are seeking a highly skilled Cybersecurity Specialist to join our Cisco Secure Access Helpdesk team. The ideal candidate should have a strong foundation in network security, with hands-on experience in deploying and managing security solutions to ensure secure network access and data protection.

  • Helpdesk Specialist

    4 days ago


    Pune, Maharashtra, India Aditi Consulting Full time

    Responsibilities: Issue Resolution & Case Management Provides resolution for company employee related inquiries, external customers and suppliers Responds to customer emails, chats and phone calls in a timely manner with a goal to resolve within first contactUses case management system to document, track and log inquiry resolutions.Escalates in-scope,...


  • Pune, Maharashtra, India Ghrs Training Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Role - Technical Specialist / Subject Matter ExpertExp - Min 2 YearsSkills - Technical support | Troubleshooting | Team handling | IT HelpdeskLoc - PuneImmediate to 30 Days of notice |


  • Pune, Maharashtra, India Zeta-V Technology Solutions Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    IT Support Specialist About Us Our client is a forward-thinking mid-market information services and research firm poised for growth, serving clients in the financial services and insurance sectors. We are setting up an office in Pune, India to accommodate our growth needs. The team in India will be primarily made up of research and data associates and will...


  • Pune, Maharashtra, India beBeeServiceDesk Full time ₹ 9,00,000 - ₹ 12,00,000

    Greetings from our company, We are hiring a Quality Manager for a global Service Desk project. Please find the below job description for your reference.Job Role: Quality and Process Improvement Specialist Hinjewadi, Pune (work from office)Education Qualification: Full-time graduation / Post graduation degree in any field.Experience required: At least 6...


  • Pune, Maharashtra, India beBeeTurbomachinery Full time US$ 90,000 - US$ 1,20,000

    Job OverviewWe are seeking an experienced professional to join our team as a Thermodynamics Specialist. This role will involve designing, developing, and testing new detection agents for steam turbines, compressors, and gas turbines.Key Responsibilities:Develop remote diagnostic monitoring activities to minimize equipment degradation and downtime.Creation of...


  • Pune, Maharashtra, India Parkar Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Parkar Digital:Parkar Digital is a Hybrid first company dedicated to hiring, retaining, and developing high-performing employees and teams with diverse backgrounds. We are a digital transformation and software engineering company headquartered in Atlanta, USA, and have our engineering teams across the US, India, and Latin America. Our solutions are...


  • Pune, Maharashtra, India beBeeQuality Full time ₹ 18,00,000 - ₹ 25,00,000

    Quality Assurance SpecialistWe are seeking an experienced Quality Assurance Specialist to join our Service Desk project team.Key Responsibilities:Analyzing complex data to drive business process improvements and optimize efficiency.Collaborating with the Work Force Management team to drive optimization initiatives.Developing and implementing quality...


  • Pune, Maharashtra, India beBeeTroubleshooting Full time ₹ 10,00,000 - ₹ 14,19,330

    At the forefront of innovation, we're seeking a skilled Technical Associate to join our support team.Job OverviewThis role involves providing top-notch technical assistance and troubleshooting services to users. As the primary point of contact for resolving hardware, software, and network-related issues, you'll be responsible for performing initial...