
Identity Management Expert
6 days ago
The Identity and Access Management team delivers services for workforce and business-to-business domains.
Maintaining over a dozen IAM-related services in legacy landscapes and modern cloud environments, Nokia IAM focuses on renewing services to leverage cloud platform capabilities.
We seek an experienced Identity Management specialist to support Nokia Identity Management services in a second-tier support role.
Key Responsibilities:- Solve incidents and service requests
- Solve technical problems with the IDM services
- Perform recurrent maintenance tasks on all IDM components
- Monitor the current environment and take proactive actions to maintain the service
- Interface with tier 1 (via ServiceNow), IDM T3, and Service Delivery Management
Required Skills and Qualifications
- Bachelor's degree in computer science with 3+ years of hands-on experience with Identity management systems
- Hands-on experience using NetIQ IDM suite
- Basic understanding and hands-on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
- Experience with Identity life cycle, groups, and role management
- Working knowledge of Active Directory, eDirectory (LDAP) and O365 tools
- Understanding of networking, firewalls, PKI, and TLS
- Experience with Unix/Linux operating system commands, utilities, and scripting, SQL
- ITIL foundation certificate
- Problem-solving skills
- Experience with scripting (PowerShell, JavaScript, Python, etc.)
- Knowledge on cloud services, such as GCP and Azure
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