
Retail Banking Partnership Specialist
5 days ago
**Key Responsibilities:**
- Develop and sustain effective partnerships with retail banking customers.
- Understand customer needs and recommend suitable banking solutions and services.
- Upsell loans, credit cards, deposits, and other banking products to customers.
- Assist customers with account openings, transactions, and resolving queries efficiently.
- Meet sales and service targets set by the organization.
- Monitor customer portfolios and follow up for renewals or upgrades as necessary.
- Collaborate with internal teams to ensure seamless customer service delivery.
Requirements:
- Experience in retail banking or a related financial sector.
- Good knowledge of banking products and services offered.
- Strong communication and interpersonal skills are essential.
- Able to meet sales targets and deliver excellent customer service consistently.
- Bachelor's degree in Business, Finance, or a related field is preferred.
Soft Skills:
- Customer-focused and approachable attitude.
- Strong problem-solving abilities.
- Good organizational and time management skills.
- Positive attitude and ability to work under pressure effectively.
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