Database Support Lead

20 hours ago

Jamnagar, Gujarat, India beBeeDataIntegration Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Data Integration Specialist

A leading services company is seeking an experienced professional to drive the development and support of its data integration solutions. With a strong background in database and application development, this individual will play a critical role in delivering high-quality results that meet our clients' needs.

About Us

Our company leverages digital technologies to reimagine customer engagements, providing innovative solutions that drive business growth.

Key Skills Required
  • 10+ years' experience in database and application development and support.
  • Proven SQL language skills with highly performing SQL.
  • Experience developing and troubleshooting SSIS packages.
  • Experience developing reports and dashboards using tools like Sisense and SSRS.
  • Experience with MS SQL Server.
  • Knowledge of data modeling concepts.
  • Experience with one or more scripting languages (e.g., Python, PowerShell, etc.).
Role Responsibilities
  1. Lead the operations team, driving strategic direction, job monitoring, scheduling, configuration, and maintenance of batch jobs.
  2. Act as the primary contact for user inquiries, troubleshooting, and resolving issues to ensure a seamless experience.
  3. Develop and implement operational processes, guidelines, and best practices to streamline support operations and enhance user satisfaction.
  4. Log, prioritize, and collaborate with product teams on resolving bugs and complex technical issues.
  5. Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
  6. Assist in refining service level agreements (SLAs) to enhance service delivery and user satisfaction.
  7. Create, modify, and troubleshoot SSIS packages, stored procedures, SQL queries, automation processes, and SQL jobs with an eye on performance.
  8. Convert, manipulate, and prepare large volumes of data for ingestion into our systems using SQL Server integration tools.
  9. Create, modify, and troubleshoot reporting queries in SQL Server 2019.
  10. Maintain and support data ingestion tools and automation scripts.
  11. Manage and resolve data-related issues that are reported by customers and internal employees.
  12. Conduct quality and business logic checks on all data into and out of systems.
  13. Maintain high customer satisfaction with customer service, technical, and consultative skills, and acquired knowledge of the work product.
Benefits

This role offers a competitive compensation package, including benefits such as medical, dental, and vision insurance, as well as a 401(k) plan. We also offer opportunities for professional growth and development, including training and mentorship programs.

Join a dynamic team of professionals who share your passion for delivering exceptional results. Apply now to become a part of our team

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