Transaction Process Coordinator

1 day ago


Bengaluru, Karnataka, India beBeeTransaction Full time ₹ 15,00,000 - ₹ 17,00,000

Job Title: Transaction Specialist

Description:

We are seeking a skilled and detail-oriented Transaction Specialist to fulfill key roles in transaction management.

This position plays a crucial part in processing and servicing transactions, ensuring smooth operations for all customer accounts. Responsibilities will include handling document transactions, extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy.

Work closely with customers to handle inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints. Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.

To succeed in this role, you must have baseline knowledge of transaction management processes, demonstrated ability to handle customer inquiries and requests, and experience with escalating non-routine issues. Proficiency in artificial intelligence and automation, along with experience applying these technologies to optimize transaction processes, is also essential.

Familiarity with market products and industry regulations is necessary, as you will need to apply your knowledge to ensure compliance in all transaction activities. A high school diploma or GED is required, and physical requirements include sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time, and walking up to 10% of the time.

Preferred qualifications include familiarity or developing knowledge of automation and process optimization tools or technologies.



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