Guest Relations Specialist

6 days ago


Anand, Gujarat, India beBeeGuestRelations Full time ₹ 40,00,000 - ₹ 80,00,000
Job Summary:

We are seeking a skilled professional to fill the Guest Relations role. As a key member of our team, you will be responsible for delivering exceptional guest experiences through seamless interactions with customers.

  • You will interact with guests in a warm and welcoming manner, responding to their queries and concerns.
  • You will gather feedback from guests to help us improve our services and products.
Key Responsibilities:
  • Manage database, MIS, and billing counter systems to ensure accurate and efficient record-keeping.
  • Maintain our social media presence by engaging with followers, responding to comments, and posting updates.
Necessary Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Familiarity with database management systems and MIS software.
  • Strong problem-solving skills and attention to detail.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • At least 1 year of experience in guest relations or a related role.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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