Enterprise Infrastructure Support Specialist

1 week ago


Bengaluru, Karnataka, India Microland Full time

Job Overview


We are seeking a highly skilled Enterprise Infrastructure Support Specialist to join our team at Microland. As a key member of our Network Operations Center (NOC), you will be responsible for ensuring the smooth operation of our enterprise infrastructure, including applications, websites, servers, routers, switches, firewalls, and other critical systems.



Key Responsibilities



  • Monitor and maintain the operational, performance, and integrity of our enterprise infrastructure.
  • Follow documented standard operating procedures and collaborate with various IT teams for follow-ups and escalations.
  • Coordinate conference calls for major outages and discussions, troubleshoot problems, and track issues through a designated ticketing system.
  • Report incidents, escalate complicated issues, and provide documentation for process changes and format updates.
  • Participate in disaster recovery and business continuity planning events and work with vendors for issues related to their products.
  • Follow defined procedures for shift handovers and maintain 100% compliance with information security activities.


Requirements



  • Bachelor's degree in computer science, computer engineering, or a similar field.
  • Excellent troubleshooting skills and preferred knowledge of monitoring tools such as SolarWinds, PRTG, Splunk, AppDynamics, and Extrahop.
  • Knowledge of ServiceNow, incident management, change management, and problem management, as well as F5 and load balancers, firewalls, and networking equipment.
  • Preferred certifications: CCNA, ITIL Foundation, and ability to work flexible hours with good written and verbal communication skills.


  • Bengaluru, Karnataka, India Oracle Full time

    Job SummaryIn this key role, you will be responsible for architecting and implementing our enterprise supporting systems.Key Responsibilities- Design, develop, and deploy highly scalable and secure infrastructure environments.- Collaborate with cross-functional teams to identify and implement solutions to complex technical problems.- Provide on-call support...


  • Bengaluru, Karnataka, India Cambium Networks Private Limited Full time

    Job Title: Enterprise Wi-Fi Support SpecialistCambium Networks Private Limited is seeking an experienced Enterprise Wi-Fi Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring that our enterprise-level customers have a positive experience with their Wi-Fi networking services.Key...


  • Bengaluru, Karnataka, India NETSACH GLOBAL Full time

    Join NETSACH GLOBAL as a Senior Enterprise Support SpecialistGreetings from NETSACH - A Cyber Security CompanyJob Title: Senior Enterprise Support SpecialistJob Type: ContractThe Enterprise Support System (ESS) is a critical component of our organization, encompassing the systems that support core business functions within the enterprise. As a Senior...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    At ScaleneWorks, we're seeking a skilled Infrastructure Support Specialist to join our team. In this role, you'll provide basic technical support in infrastructure services, responding to issues and offering assistance. Your key responsibilities will include contributing to infrastructure projects and tasks, gaining hands-on experience and knowledge. You'll...


  • Bengaluru, Karnataka, India RiskInsight Consulting Pvt Ltd Full time

    Job Title: Infrastructure Support SpecialistJob Summary: We are seeking an experienced Infrastructure Support Specialist to join our team at RiskInsight Consulting Pvt Ltd. The successful candidate will be responsible for providing technical support for our infrastructure, including VMware and middleware components.Key Responsibilities:Provide technical...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    At ScaleneWorks, we're seeking a skilled Infrastructure Support Specialist to join our team. As an Associate Manager-Intune SME, you'll play a key role in providing technical support for our infrastructure services, responding to issues and providing assistance to our team members. Your responsibilities will include contributing to infrastructure projects...


  • Bengaluru, Karnataka, India NetApp Full time

    Job Title: Enterprise Support SpecialistAt NetApp, we are seeking an experienced Enterprise Support Specialist to join our team. As an Enterprise Support Specialist, you will be responsible for planning and overseeing enterprise-level support and service activities for our company products and services for a designated client or group of clients.Key...


  • Bengaluru, Karnataka, India RiskInsight Consulting Pvt Ltd Full time

    Job Title: Infrastructure Support SpecialistJob Summary:We are seeking an experienced Infrastructure Support Specialist to join our team at RiskInsight Consulting Pvt Ltd. The successful candidate will be responsible for providing technical support and maintenance for our infrastructure, including virtual machines, middleware, and operating systems.Key...


  • Bengaluru, Karnataka, India RiskInsight Consulting Pvt Ltd Full time

    Job Title: Infrastructure Support SpecialistJob Summary:We are seeking an experienced Infrastructure Support Specialist to join our team at RiskInsight Consulting Pvt Ltd. The successful candidate will be responsible for providing technical support for our infrastructure, including VMware and middleware systems.Key Responsibilities:Manage virtual machines...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    Job Description:At ScaleneWorks, we are seeking a skilled Infrastructure Support Specialist to join our team. This role involves providing basic technical support in infrastructure services, responding to issues, and offering assistance.Main Responsibilities:Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.Assist in...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    Job SummaryAt ScaleneWorks, we are seeking a skilled Infrastructure Support Specialist to join our team. This role is ideal for individuals who are eager to learn and grow in a technical environment.Key Responsibilities• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.Requirements• Assist in monitoring and basic...


  • Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: IT Infrastructure Support SpecialistSummary:NR Consulting - India seeks a highly skilled IT Infrastructure Support Specialist to join our team. As an expert in Windows and macOS system administration, you will be responsible for ensuring the smooth operation of our IT infrastructure, including patch management and deployment.Responsibilities:-...


  • Bengaluru, Karnataka, India Global Pharma Tek Full time

    Job Title: Cloud Infrastructure Support SpecialistJob Summary: We are seeking a skilled Cloud Infrastructure Support Specialist to join our team at Global Pharma Tek. As a Cloud Infrastructure Support Specialist, you will be responsible for providing technical support and maintenance for our cloud-based infrastructure, including Azure Cloud and IIS API.Key...


  • Bengaluru, Karnataka, India NETSACH GLOBAL Full time

    Greetings from Netsach GlobalJob Title: Enterprise Support System SpecialistJob Summary:We are seeking a highly skilled Enterprise Support System Specialist to join our team at Netsach Global. The successful candidate will be responsible for supporting core business functions within the enterprise, including finance, human resources, supply chain management,...


  • Bengaluru, Karnataka, India Modus Enterprise Transformation Platform Full time

    We are seeking a highly skilled Cloud Infrastructure and DevOps Specialist to join our dynamic team at Modus Enterprise Transformation Platform. The ideal candidate will be responsible for designing, implementing, and maintaining our scalable, reliable, and secure infrastructure and CI/CD pipelines on Azure.Key Responsibilities:Infrastructure Management:•...


  • Bengaluru, Karnataka, India Oracle Full time

    Job Title: Cloud Infrastructure Support SpecialistDescription: Oracle is seeking a Cloud Infrastructure Support Specialist to join our team in Bangalore, Hyderabad, or Noida-India. As a Cloud Infrastructure Support Specialist, you will be responsible for providing exceptional customer service and technical assistance to internal and external customers.Key...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    About the Role: We are seeking a highly skilled Enterprise Application Support Specialist to join our team at MNR Solutions. As an Application Technical Support Expert, you will play a critical role in ensuring the smooth operation of our enterprise applications. Your primary responsibility will be to provide technical support for these applications,...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Job DescriptionAmazon Payments is seeking a highly skilled Support Specialist, Payments Infrastructure to join our team in Bangalore. As a key member of our support team, you will be responsible for troubleshooting, diagnosing, and fixing production software issues, developing tools and automation solutions, and performing software maintenance and...


  • Bengaluru, Karnataka, India Bosch Full time

    Job DescriptionAt Bosch, we are seeking a highly skilled IT Support Specialist to join our team. As a member of our Customer Loyalty Team, you will play a crucial role in supporting IT Infrastructure operations and IT services for our locations.Main ResponsibilitiesSupport IT Infrastructure operations and IT services for Bosch locationsAdminister and manage...


  • Bengaluru, Karnataka, India Modus Enterprise Transformation Platform Full time

    Modus Enterprise Transformation Platform is seeking a highly skilled Azure Cloud Infrastructure Specialist to join our dynamic team. The ideal candidate will be responsible for designing, implementing, and maintaining our infrastructure and CI/CD pipelines, ensuring the reliability, scalability, and performance of our applications and services.Key...