Enterprise Wi-Fi Support Specialist

2 weeks ago


Bengaluru, Karnataka, India Cambium Networks Private Limited Full time
Job Title: Enterprise Wi-Fi Support Specialist

Cambium Networks Private Limited is seeking an experienced Enterprise Wi-Fi Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring that our enterprise-level customers have a positive experience with their Wi-Fi networking services.

Key Responsibilities:
  • Address customer issues and provide guidance and support as needed.
  • Identify areas for improvement and work to implement solutions.
  • Design and configure Enterprise Wi-Fi networks that meet customer business requirements and align with industry best practices.
  • Configure and manage wireless security features such as authentication, encryption, and access control.
  • Troubleshoot network issues and identify problems with the Wi-Fi network infrastructure.
Requirements:
  • 5-10 years of experience in Enterprise Wi-Fi and wireless technologies.
  • Knowledge of L2 and L3 protocol and security, tunnelling and network service protocols and Quality of Service (QoS) networking.
  • Prior experience as a Solution Architect or Network Design Engineer or Customer Success Engineer is preferred.
  • Education requirements are a minimum bachelor's degree in computer science or a related field, along with relevant industry certifications, such as CCNP (routing and switching) and CWNE (CWNA + CWAP + CWSP).
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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