Product Development Manager

3 weeks ago


Bengaluru, Karnataka, India Amadeus Full time

Job Title

Principal Product Manager

Key Responsibilities:

  • Define business needs from customers and prospects and consolidate them into new product concepts or upgrades.
  • Formalize requirements by proposing solutions to customers, assessing potential gaps, and writing high-level business requirements.
  • Embark customers and Amadeus teams on product vision, share product knowledge, and ensure mutual understanding of the business.
  • Maximize agile team outcome by translating requirements into epics and/or user stories, prioritizing them, and validating delivery.
  • Maintain high levels of professionalism, proactive communication, and positive attitude.

Follow-up customer satisfaction

  • Provide support and assistance to customers.
  • Monitor product acceptance, performance, and satisfaction.
  • Take corrective action as necessary.

Promote the product

  • Provide key information on the product to define the value proposition.
  • Contribute to the launch plan with Product Marketing and other associated teams.
  • Work with Product Marketing on strategy, pricing, and product descriptions.
  • Create standard and tailor-made presentations, and demo scripts showing product value.
  • Give presentations, demos, and familiarization sessions to customers, or train Sales to perform them.
  • Ensure all training materials, implementation guidelines are up-to-date to ensure smooth adoption.
  • Participate to the preparation of key events, guaranteeing the success of product launch and follow-up.
  • Contribute to RFP/RFI for the product.

Customer/Travel:

  • Frequent interaction with current and prospective airline customers as well as with other Amadeus teams including R&D, implementation, and account teams.
  • Travel (up to 20%) for various internal and external meeting/workshops (Customer, Industry forums, etc.).

Relevant work experience:

  • Demonstrated experience in setting product requirements and launching successful products.
  • Capable of prioritizing effectively even in situations with little clarity.
  • Established ability to use data to inform decisions and influence outcomes.
  • Proficient in communication; skilled at collaborating with teams that include members in different locations.
  • Proactive and self-motivated, with a knack for learning and adapting quickly.
  • Preference for candidates with experience in agile methodologies within sizable team projects.
  • Background in conducting market and competitive analysis, as well as managing customer interactions.
  • Knowledge of the Airline Industry is beneficial, particularly systems related to airline inventory, revenue integrity, and distribution.
  • Solid comprehension and hands-on experience with data science, AI/ML.

Education / level of Experience:

BE / BTech / MBA with 10+ yrs. of experience in Product Management from reputed organizations

You might love this PM position if

  1. You love to think how to bring maximum business value in your daily work.
  2. You are obsessed with understanding, identifying, and defining customer needs.
  3. You love to design new capabilities, establish its roadmap, and lead the product features definitions.
  4. You love to set and foster wonderful team spirit, whatever you do and wherever you go.
  5. You love to think out-of-the-box to shape the future of airline revenue Integrity and Retailing.


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