Product Development Manager
3 weeks ago
Job Title
Principal Product Manager
Key Responsibilities:
- Define business needs from customers and prospects and consolidate them into new product concepts or upgrades.
- Formalize requirements by proposing solutions to customers, assessing potential gaps, and writing high-level business requirements.
- Embark customers and Amadeus teams on product vision, share product knowledge, and ensure mutual understanding of the business.
- Maximize agile team outcome by translating requirements into epics and/or user stories, prioritizing them, and validating delivery.
- Maintain high levels of professionalism, proactive communication, and positive attitude.
Follow-up customer satisfaction
- Provide support and assistance to customers.
- Monitor product acceptance, performance, and satisfaction.
- Take corrective action as necessary.
Promote the product
- Provide key information on the product to define the value proposition.
- Contribute to the launch plan with Product Marketing and other associated teams.
- Work with Product Marketing on strategy, pricing, and product descriptions.
- Create standard and tailor-made presentations, and demo scripts showing product value.
- Give presentations, demos, and familiarization sessions to customers, or train Sales to perform them.
- Ensure all training materials, implementation guidelines are up-to-date to ensure smooth adoption.
- Participate to the preparation of key events, guaranteeing the success of product launch and follow-up.
- Contribute to RFP/RFI for the product.
Customer/Travel:
- Frequent interaction with current and prospective airline customers as well as with other Amadeus teams including R&D, implementation, and account teams.
- Travel (up to 20%) for various internal and external meeting/workshops (Customer, Industry forums, etc.).
Relevant work experience:
- Demonstrated experience in setting product requirements and launching successful products.
- Capable of prioritizing effectively even in situations with little clarity.
- Established ability to use data to inform decisions and influence outcomes.
- Proficient in communication; skilled at collaborating with teams that include members in different locations.
- Proactive and self-motivated, with a knack for learning and adapting quickly.
- Preference for candidates with experience in agile methodologies within sizable team projects.
- Background in conducting market and competitive analysis, as well as managing customer interactions.
- Knowledge of the Airline Industry is beneficial, particularly systems related to airline inventory, revenue integrity, and distribution.
- Solid comprehension and hands-on experience with data science, AI/ML.
Education / level of Experience:
BE / BTech / MBA with 10+ yrs. of experience in Product Management from reputed organizations
You might love this PM position if
- You love to think how to bring maximum business value in your daily work.
- You are obsessed with understanding, identifying, and defining customer needs.
- You love to design new capabilities, establish its roadmap, and lead the product features definitions.
- You love to set and foster wonderful team spirit, whatever you do and wherever you go.
- You love to think out-of-the-box to shape the future of airline revenue Integrity and Retailing.
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