Representatives Wanted For Global Voice Operations
1 week ago
The role of an International Customer Service Representative is to manage inbound and outbound customer interactions for international clients. This involves understanding and resolving customer queries with clarity and professionalism, while maintaining accurate records of interactions and follow-ups.
Our ideal candidate will be a graduate or undergraduate with excellent verbal and written English communication skills, strong interpersonal skills, and a customer-centric mindset. Freshers and candidates with a minimum of 1 year of voice process experience are preferred, but not required.
This position requires the ability to work from an office and adapt to rotational shifts if required. Our company values customer satisfaction and strives to provide timely and effective support to our clients.
- Key Responsibilities:
- Manage inbound and outbound customer interactions for international clients
- Understand and resolve customer queries with clarity and professionalism
- Maintain accurate records of interactions and follow-ups
- Ensure customer satisfaction by providing timely and effective support
- Adhere to quality standards
- Candidate Profile:
- Graduates and undergraduates can apply
- Freshers and candidates with a minimum of 1 year of voice process experience preferred
- Excellent verbal and written English communication skills
- Strong interpersonal skills and a customer-centric mindset
- Willingness to work from office and adapt to rotational shifts if required
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