Relationship Officer

VIBGYOR Group of Schools seeks a highly skilled and motivated Relationship Officer to join our team. This is a unique opportunity to work with a reputable educational institution, utilizing your exceptional communication skills and business acumen to drive sales and revenue growth.

• We are looking for an experienced sales professional who can effectively manage relationships with parents, promote our school's USPs, and contribute to the overall success of our organization.

• Maintain and develop parent-organization relationships through effective communication, problem-solving, and conflict resolution.
• Ensure timely resolution of parent queries, complaints, and issues, adhering to agreed-upon standards and timelines.
• Develop and implement strategies to enhance parent engagement, improve sales conversions, and increase revenue growth.
• Manage admission registration, maintain accurate records, and generate necessary reports.
• Collaborate with internal departments to support operational needs and ensure seamless communication.

• Train and coach the RE cell team on new USPs, sales techniques, and customer service best practices.
• Provide actionable feedback, inspire motivation, and encourage performance improvement among team members.
• Stay updated on the latest education industry trends, news, and market developments to enhance team knowledge and stay ahead of competitors.

• Bachelor's degree in Business Administration or Marketing, preferably with prior sales experience in the education sector.
• Proven track record of achieving sales targets, developing strong relationships, and driving revenue growth.
• Excellent communication, leadership, and interpersonal skills, with the ability to multitask and prioritize tasks efficiently.
• Ambitious, proactive, and result-oriented individual with a passion for delivering exceptional customer experiences.
• Familiarity with ERP systems, admission data management, and marketing initiatives.

₹ 8.5 Lakhs - ₹ 12 Lakhs per annum (based on location and experience).

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Chance to work with a reputable educational institution.
• Opportunities for career growth and advancement.