Dynamics CRM Expert

We are seeking a seasoned professional to join our global team as Technical Lead for Dynamics CRM / CE. As a key member of our organization, you will play a pivotal role in designing and developing cutting-edge Microsoft-based business solutions in cloud environments using Dynamics 365 and Power Platform.

This exciting opportunity allows you to leverage your expertise in implementing custom applications using the Canvas and Model Driven frameworks, as well as utilizing out-of-the-box CRM applications for business needs such as case management and task management. Banking experience is highly desirable.

• Gather and analyze client requirements to design and implement complex CRM solutions.
• Curate and brainstorm approaches to requirements when necessary.
• Meticulously understand requirements with respect to the solutions offered by CRM's OOB components and those that need extensions like code.
• Estimate efforts around multiple approaches and narrate and quantify pros and cons with respect to such implementations.
• Develop and customize various CRM components such as entities, forms, workflows, plugins, reports, dashboards.
• Implement integrations with external systems.
• Be involved in development using CRM SDK, C#, ASP.NET, SQL Database, ADO.NET.
• Write clean and efficient code using programming languages such as C# and JavaScript while adhering to coding standards and best practices.
• Debug and troubleshoot issues in the CRM system and provide timely resolution to ensure high system availability and performance.
• Collaborate with project managers, business analysts, testing teams, and other stakeholders to ensure successful project delivery on time and within budget.

Requirements:

• 8+ years of relevant working experience.
• Bachelor's Degree.
• Understand fully what Microsoft's Modules like Sales, Customer Service, Marketing have to offer out of the box before needing any extended customization.
• Be able to timely communicate statuses and concerns down and up the responsibility hierarchy so as to ensure smoother delivery of the requirement.
• Be able to build D365 CE entities, forms, workflows, dashboards and reports.
• Be able to develop plug-ins using C# and to code UI logic in JavaScript.
• Be able to build and release solutions.
• Be able to write technical documentation in clear and understandable way.
• Banking experience is preferable.
• Optionally develop Web resource, PowerApp apps and PowerBI reports.

Benefits:

• Performance-Linked Bonus: Your hard work doesn't go unnoticed. Enjoy a performance-linked bonus as a testament to your dedication.
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care about your well-being.
• Birthday Leave: Because You Matter. Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events.

About Us:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.