Business Process Improvement Specialist
2 days ago
Job Title: Business Process Improvement Specialist
Location: Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Job Description:
We are seeking a skilled Business Process Improvement Specialist to join our fast-paced Global Accounts Payable team. In this role, you will have the opportunity to make a significant impact on our operations by identifying areas for improvement and implementing process enhancements.
Your primary responsibilities will include analyzing key payee trends, governing mediation requirements based on analyzed trends, and acting as the main point of contact for payee experience. You will work closely with Retail & Finance teams to agree on priorities, business decisions, objectives, and communication.
You will also be responsible for managing payment failure communication with payees, working on invoice modification requests, and addressing any account-related inquiries and concerns from payees.
The ideal candidate will possess strong analytical skills, with the ability to get into the detail while seeing and understanding the bigger picture. Advanced Excel and SQL skills are advantageous, and experience in Accounts Payable or Accounts Receivable is an asset.
Responsibilities:
- Identify root causes for problems within the supply chain or in internal Amazon systems and lead initiatives to fix these problems.
- Analyze key payee trends and govern mediation requirements based on analyzed trends.
- Act as the main point of contact for payee experience and develop strong business relationships with payees.
- Prepare payee health scorecards and conduct reviews to identify vendor accounts that may become delivery hold situations.
- Address any account-related inquiries and concerns from payees and ensure they know how to use Amazon tools.
Requirements:
- Graduate degree in finance or management.
- Ability to communicate complex analysis/data clearly and concisely.
- Ability to work independently in a fast-paced environment.
- Analytical skills with attention to detail and big-picture thinking.
- Advanced Excel and SQL skills are advantageous.
- Experience in Accounts Payable or Accounts Receivable is an asset.
Estimated Salary: $65,000 - $90,000 per year, depending on location and experience.
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