
Clinical Operations Director
18 hours ago
Leadership Role Overview
The Clinic Director is responsible for the overall performance of a healthcare facility, driving revenue growth, customer experience, and operational excellence.
Key Performance Indicators:
- Drive revenue and profitability targets by executing sales strategies, upselling, cross-selling, and service bundling.
- Maintain smooth functioning of all clinic services, ensuring hygiene, safety, and quality standards.
- Oversee inventory, billing, and cash management processes.
- Lead, coach, and motivate the clinic team to deliver high-quality services and achieve business objectives.
- Resolve escalations and ensure high client retention through exceptional customer service.
- Develop and implement loyalty and referral programs to drive business growth.
Candidate Profile
- Bachelor's or Master's degree preferred.
- 6-10 years of experience in healthcare, wellness, hospitality, or retail services with a proven track record of delivering results and leading teams.
- Strong leadership, communication, and problem-solving skills with a customer-centric mindset.
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