Senior Account Management Professional

17 hours ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

About the Role

We are seeking a highly skilled and experienced Senior Account Management Professional to join our International Seller Growth team at ADCI HYD 13 SEZ. As a key member of our team, you will be responsible for driving the growth of our sellers' businesses by identifying and implementing strategies to increase revenue and adoption of our programs.

Key Responsibilities

  • Analyze seller and program performance trends, diagnose root causes of performance issues, and create actionable plans for operational improvements.
  • Lead a team of account managers to meet seller recruitment goals, including launches, revenue, and program adoption.
  • Use data to provide insights to business leaders and effectively represent the function in various forums.
  • Act as a thought leader in defining success criteria and understanding business needs of selling partners in an ever-changing business environment.
  • Manage and drive the growth of sellers' businesses by driving adoption of programs that accelerate revenue, such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals.
  • Manage key improvement initiatives and projects, including driving efficiencies through tools and processes, simplifying SOPs, improving seller educational content, and identifying blockers in registration, while working with relevant internal team members and global partners.
  • Manage prioritization and trade-offs across seller experience, performance, and operational load.
  • Attention to detail and high capability to work on different projects in parallel.
  • The ability to work in a fast-paced environment and deal with ambiguity.

About the Team

Our International Seller Growth team provides necessary support to new sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. We offer services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.

Requirements

  • 2+ years of team management experience.
  • Bachelor's degree.
  • Experience with sales CRM tools such as Salesforce or similar software.
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience influencing internal and external stakeholders.
  • 3+ years of experience in e-commerce in sales/account management/category.


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