Strategic Customer Relationship Lead

1 week ago

Kozhikode, Kerala, India beBeeCustomerRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Role Overview

The role of a CRM Manager is crucial in managing customer relationships, analyzing customer data, and segmenting markets to develop strategies that improve customer loyalty.

This position requires an individual who can effectively manage customer interactions, analyze customer data, and collaborate with sales and marketing teams to implement effective solutions.

  • Analytical skills and experience in data analysis are necessary for this role.
  • Excellent communication skills and the ability to work effectively with sales teams are also essential.
  • Experience in market segmentation and customer relationship management is required.
  • Project Management skills, including planning, execution, and overseeing CRM projects, are necessary for success in this role.
  • Strong organizational skills and attention to detail are also required.
  • Ability to work independently and remotely is beneficial.
  • Experience with CRM software and systems is necessary.
  • A Bachelor's degree in Business, Marketing, or a related field is preferred.

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