Hosting Operations Specialist

5 days ago

Bengaluru, Karnataka, India beBeeHosting Full time ₹ 12,00,000 - ₹ 15,00,000
Job Description

We are seeking a skilled Hosting Operations Specialist to support the deployment, hosting, and maintenance of our LIMS application.

The ideal candidate will have experience managing application environments, ensuring system availability, and collaborating with cross-functional teams to provide seamless application hosting services in a regulated environment.

Key Responsibilities:

  • Manage application environments, including database, application, report, and client tiers.
  • Perform environment refreshes, patching, and upgrades as required.
  • Ensure environments comply with IT security and audit requirements.
  • Monitor system performance, logs, and scheduled jobs to ensure high availability.
  • Troubleshoot and resolve application hosting issues in coordination with infrastructure, DBA, and application teams.
  • Handle incident, problem, and change management according to ITIL processes.
  • Manage user provisioning, roles, and access rights in compliance with security policies.
  • Configure LDAP/SFTP connections for secure authentication and data transfer.
  • Ensure regular backups and disaster recovery readiness for LIMS environments.
  • Support IQ/OQ validation documentation and execution during deployments or upgrades.
  • Provide support for internal/external audits by maintaining SOPs and compliance records.
  • Work with cross-functional teams to resolve hosting issues. Document configurations, procedures, and environment details in knowledge repositories.
  • Provide shift handovers and on-call support for production-critical environments.

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