Support Services Coordinator
2 days ago
Job Opportunity: Candidate Support Specialist
This is a full-time internship where you will play a crucial role in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.
You will be responsible for addressing inquiries and resolving issues via email or chat, reviewing candidate-provided documents for completeness and accuracy, and educating candidates on the documentation process.
Your role will also involve documenting candidate interactions and feedback to identify trends and areas for improvement in the candidate experience, collaborating with cross-functional teams to address candidate needs, and creating and maintaining support documentation.
As a key member of the team, you will work independently and collaboratively to provide exceptional customer service and enhance the overall candidate experience.
Key responsibilities include being a candidate champion, communicating clearly and professionally, having a keen eye for detail, being tech-savvy, and working collaboratively with the team.
The internship requires a minimum of 9 hours of work per day, including a 1-hour break. Shifts may include night shifts and weekends, with overtime pay available according to company policy.
We offer a competitive compensation package, including a gross salary and other benefits.
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