
Expert Credit Card Fraud Specialist
2 days ago
Job Summary:
We are seeking a skilled Credit Card Fraud Analyst to join our team. The successful candidate will be responsible for investigating and analyzing credit card transactions to identify and prevent fraudulent activity.
- The analyst will review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- They will collaborate with cross-functional teams to ensure seamless case resolution and provide detailed and accurate documentation of case outcomes.
- The analyst will also identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
Requirements:
- Bachelor's degree in any field.
- Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
- Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
Key Skills:
- Fraud detection and prevention.
- Analytical skills.
- Problem-solving skills.
- Communication and interpersonal skills.
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