ServiceNow ITSM Specialist
4 days ago
Key Responsibilities:
- Develop and configure ServiceNow ITSM modules such as Incident Management, Change Management, Problem Management, Service Request Management, and Knowledge Management.
- Work closely with business stakeholders to gather requirements for new features, enhancements, and processes in ITSM areas.
- Implement integrations between ServiceNow and other enterprise tools and systems.
Requirements:
- Proven experience working with the ServiceNow platform (especially ITSM).
- Strong knowledge of ServiceNow's core modules (Incident Management, Problem Management, Change Management, Service Catalog, etc.).
- Proficiency in JavaScript, GlideScript, and ServiceNow scripting techniques.
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