
Partner Support Specialist
6 days ago
About the Job
Role Overview- This role serves as the first point of contact for our partners, ensuring exceptional service delivery and timely resolution of technical issues.
We are seeking a highly skilled professional to provide seamless support and onboarding experiences for our partners.
Key Responsibilities:- Support Delivery
- To respond to partner queries via email, live chat, or ticketing systems.
- Maintain high-quality written communication with typing speeds of 70+ words per minute.
- Ensure customer satisfaction scores of 95%+ by delivering timely, accurate, and empathetic support.
- Guide partners through the onboarding process and assist with dashboard integrations.
- Work with product, tech, and sales teams to resolve escalations and improve the partner experience.
- At least 2–4 years of experience in partner or customer support roles.
- A strong understanding of APIs, Webhooks, and third-party integration workflows.
- Proficiency with tools like Freshdesk, Zendesk, Intercom, or similar platforms.
- Excellent verbal and written communication skills.
-
IT Support Specialist
2 days ago
Thiruvananthapuram, Kerala, India beBeeSupport Full timeJob Title: IT Support SpecialistWe are seeking a skilled IT support specialist to join our team. In this role, you will be responsible for providing first and second line support for Oracle Fusion HCM and Finance modules across global regions.Manage application incidents, perform root cause analysis, and collaborate with agile teams and vendors.Conduct...
-
Administrative Support Specialist
6 days ago
Thiruvananthapuram, Kerala, India beBeeAdministrative Full time ₹ 15,00,000 - ₹ 20,00,000About the Role:Our organization seeks a skilled Administrative Support Specialist to provide high-level administrative assistance.This is an exceptional opportunity for a motivated individual to join our team and contribute to our success.Key Responsibilities:Manage daily operations, ensuring seamless execution of tasks and projects.Coordinate with internal...
-
Administrative Support Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCareer Full time ₹ 60,00,000 - ₹ 80,00,000About this role:We are seeking a highly organized and proactive Administrative Support Specialist to support our team in managing business commitments.Key Responsibilities:Manage schedules, appointments, and travel arrangements.Handle correspondence, emails, and calls on behalf of the team lead.Coordinate meetings, events, and business engagements.Maintain...
-
Customer Support Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Customer Support SpecialistWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, ensuring a positive experience from their first interaction to the final resolution of any issue.The ideal candidate will have excellent communication and...
-
Technical Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India beBeeCybersecurity Full time ₹ 12,00,000 - ₹ 18,00,000We are seeking a skilled Technical Support Specialist to provide exceptional post-sales assistance, handling complex technical inquiries and resolving issues to maximize customer satisfaction. Join a dynamic cybersecurity team in Bengaluru and contribute to delivering outstanding results.Key ResponsibilitiesSupport customers and partners on product...
-
Customer Support Specialist
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeUnderstanding Full time ₹ 1,00,00,000 - ₹ 2,00,00,000Customer Support Specialist Role A vital customer support specialist is required to provide business-critical assistance to Azure customers worldwide through various support channels.Effective interaction with clients to gather information quickly and efficiently.Clear explanation of customer responsibilities in resolving issues and communication of next...
-
Support Specialist
3 days ago
Thiruvananthapuram, Kerala, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000Job Overview:We are seeking a skilled support specialist to join our team.The primary objective of this role is to provide expert level technical assistance and support for various manufacturing systems.Strong expertise in SQL, C# and .NET programming languages is required to resolve complex issues.A rotational shift schedule will be implemented to ensure...
-
Customer Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team.About the Role:This is an exciting opportunity for a motivated and enthusiastic individual to provide top-notch customer support and resolve complex issues in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat...
-
Technical Support Specialist
2 days ago
Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical expertise and support to customers, ensuring seamless execution of projects. The ideal candidate will have a strong background in pharmaceutical machinery, excellent communication skills, and the ability to work effectively in a team...
-
Technical Support Specialist
2 days ago
Thiruvananthapuram, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000Job Title: Technical Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Technical Support Specialist.This is a fantastic opportunity for someone who enjoys working with technology and providing top-notch customer service.Key ResponsibilitiesReceive and respond to technical support inquiries...