Customer Acquisition Specialist

2 weeks ago


Delhi, Delhi, India Snowebs Software Technologies Private Limited Full time

We are looking for a highly motivated Sales Development Representative to contribute to the growth of Snowebs Software Technologies Private Limited. As a Telesales Representative, you will be responsible for generating sales leads and closing deals over the phone while maintaining excellent customer relationships.

An effective Sales Development Representative must possess excellent communication skills, be able to present products or services confidently, and have the ability to handle customer inquiries and complaints.

The ideal candidate will be a team player who can work towards helping the company grow through customer acquisition and business development.

  • Establish contact with potential or existing customers to introduce products or services using scripted conversations
  • Provide product information and answer customer queries in a timely manner
  • Conduct needs assessments to identify customer requirements and close sales
  • Refer prospects to the field sales team when necessary
  • Accurately process customer orders and maintain accurate records
  • Resolve customer grievances to maintain a positive company reputation
  • Exceed sales targets and contribute to future sales growth
  • Document and analyze call outcomes and customer interactions to improve sales strategies
  • Proven experience as a Sales Development Representative or in a related sales/customer service role

Requirements:

  • Proven track record of meeting and exceeding sales targets, preferably in a telesales environment
  • Strong knowledge of relevant computer software
  • Ability to learn and effectively communicate product features and benefits
  • Fluency in English
  • Excellent communication and interpersonal skills
  • Ability to handle rejection and maintain a positive attitude
  • Outstanding negotiation skills with the ability to resolve issues and address customer complaints
  • High school diploma or equivalent
  • Proven experience as a Sales Development Representative or in a related sales/customer service role


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