Banquet Experience Manager

1 day ago

Chennai, Tamil Nadu, India beBeeManagement Full time ₹ 25,00,000 - ₹ 40,00,000

Job Overview

We are seeking a skilled Banquet Manager to lead our team in delivering exceptional customer experiences.

  • Liaise with the sales director and head chef to meet client expectations and drive business growth.
  • Control costs, prepare venues, and coordinate meal service to ensure seamless execution.

Key Responsibilities:

  • Discuss contract details with the sales director and head chef to deliver tailored solutions.
  • Plan venue layouts according to guest numbers and event types to create memorable experiences.
  • Determine waiter and server requirements to ensure timely service.
  • Supervise table placement, cutlery, plates, glasses, linens, centerpieces, heating lamps, serving utensils, and carving stations to maintain high standards.
  • Consult with the head chef on meal course timing to ensure smooth service.
  • Oversee guest seating, meal and beverage service, and table clearing to provide excellent customer satisfaction.
  • Manage liquor and soft drink availability as required to enhance the overall experience.
  • Prepare work schedules and complete documentation promptly to maintain efficiency.
  • Answer customer questions and accommodate special requests to exceed expectations.

Requirements:

  • Proficiency in catering management software to streamline operations.
  • Exceptional planning, budgeting, and deadline meeting skills to deliver results-driven outcomes.
  • Experience supervising banquet staff to build strong teams.
  • Ability to collaborate with sales directors and head chefs to drive business success.
  • Extensive knowledge of catering equipment and venue requirements to ensure compliance.
  • In-depth hospitality industry knowledge to stay ahead of industry trends.
  • Excellent interpersonal and communication skills to build strong relationships.

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