Senior Network Professional

24 hours ago


Kozhikode, Kerala, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 16,00,000

Job Title:

A Senior Network Professional

About the Role:

We are seeking a highly skilled and experienced network professional to join our team as a Senior Network Engineer. As a key member of our team, you will be responsible for managing and owning support tickets related to existing customer services.

Your Key Responsibilities Will Include:

  • Designing and implementing changes as per client requirements
  • Working closely with the 2nd Line Service Desk team and Solution Delivery team to assist in supporting customers and configuration tasks
  • Providing regular communication with existing customers
  • Managing support tickets for incidents, change, and service requests
  • Planning and completing projects assigned by the Head of 3rd Line Network Support
  • Documenting customer solutions – CMDB, Visio documentation, technical summary write-up
  • DR/Failover Testing
  • Supporting and mentoring 2nd Line engineers
  • Providing resources to the solution delivery team in supporting the configuration and implementation of new customer projects
  • Maintaining on-call rota out of hours for high-priority incidents

Required Skills and Qualifications:

  • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper
  • Wireless; Cisco, Meraki, Aruba
  • Security; Palo Alto, Prisma, Fortinet, Cisco ASA
  • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage
  • Cisco NAC ISE, SD-A/DNAC, DOT1x
  • Cisco Nexus 7xxx, 5xxx, 2xxx series

Benefits:

  • Opportunity to work with a variety of technologies
  • Chance to develop skills in multiple areas
  • Mentorship and support from experienced colleagues
  • On-going training and development opportunities

Others:

We offer a dynamic and supportive work environment that encourages collaboration and innovation. If you are passionate about delivering exceptional results and making a real difference in your career, we would love to hear from you



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