Expert Workday Support Specialist

3 days ago

Allahabad, Uttar Pradesh, India beBeeWorkday Full time ₹ 18,00,000 - ₹ 20,00,000
Job Description

About Us

We are seeking a highly skilled Workday support consultant to join our team. This full-time role involves providing functional and technical support for the Workday platform, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules.

The ideal candidate will have strong hands-on knowledge of at least two Workday modules, experience supporting integrations, and familiarity with Workday security, reporting, and calculated fields. A customer service mindset, excellent communication skills, and ability to work effectively with remote teams are essential.

Key Responsibilities

  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.
Required Skills and Qualifications
  • Strong knowledge of Workday modules, including HR, Payroll, and Finance.
  • Experience with Workday integrations and security features.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a remote team environment.
Benefits
  • A 100% remote role servicing a leading organization.
  • Exposure to diverse Workday modules and projects.
  • Collaborative and supportive virtual team environment.
  • Opportunity to influence ongoing enhancements and transformation initiatives.
What We Offer

A chance to work on exciting projects, learn from experienced professionals, and grow your career in a dynamic industry.

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