Deliver Excellence: Assistant Manager

2 days ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description

Create a positive impact by leading our team in intercity operations. As Assistant Manager — City Operations, you will drive delivery excellence across supply onboarding, order matching, cancellation support, and field engagement.


Key Responsibilities:

  • Team Management
  • Lead a 4-5 member city team to drive daily delivery
  • Supply Building & Onboarding
  • Identify and onboard fleet owners and relevant HCV supply (14ft+, 17ft+, etc.)
  • Cancellation Analysis & Feedback
  • Investigate cancellation reasons and share structured insights with central teams
  • Execution & Pace Ownership
  • Drive outcomes across order nudges, cancellation resolutions, and follow-ups
  • On-Ground Visibility
  • Regularly visit loading points, meet partners, and surface operational gaps
  • Process Quality & Discipline
  • Maintain city hygiene metrics and ensure protocol adherence
Why Porter?

Industry Leadership:

As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers, we are at the forefront of this dynamic and rapidly expanding sector.

Cutting-Edge Technology:

We leverage technology to drive efficiency, innovation, and unparalleled service. Our industry-best technology platform has garnered over $150 million in investments from renowned backers.

Ambitious:

We aim to disrupt all facets of logistics, including warehousing and LTL transportation. Our ambition extends beyond last-mile delivery.

Thriving Community:

Join a community of passionate individuals who are committed to doing the best work of their lives. We value the spirit of collaboration, innovation, and embracing challenges head-on.

About This Role:

Our InterCity operations are built around heavy commercial vehicle (HCV) segment. We are looking for high-ownership members to anchor daily execution in their city as Assistant Manager — City Operations.

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