Delivering Excellent Customer Experiences

3 days ago


Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,00,000
Customer Service Representative Opportunity

We are seeking a skilled customer service professional to manage interactions with clients via phone. The ideal candidate will be responsible for delivering exceptional service, resolving queries and issues in a timely manner, and maintaining accurate records.

Key Responsibilities:
  • Handle inbound and outbound voice calls with customers.
  • Provide excellent customer service and support through effective communication.
  • Resolve customer queries and issues efficiently.
  • Document customer interactions and maintain accurate records.
Required Skills and Qualifications:
  • Excellent verbal communication skills in English and Hindi or other regional languages.
  • Ability to listen actively and empathize with customers.
  • Basic understanding of customer service principles and practices.
  • Proficiency in using computer systems and software applications.
Benefits:

This role offers the opportunity to grow your career in the customer service sector, develop strong problem-solving skills, and work collaboratively with a team to achieve service goals and targets.



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