Experience the Art of Delivering Exceptional Customer Experiences

9 hours ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Service Expert

Delivering Exceptional Customer Experiences

As a Customer Service Expert, you will be responsible for providing exceptional customer experiences through timely and effective communication. This role requires excellent communication skills, flexibility to work in shifts, and a strong commitment to providing high-quality service.

Key Responsibilities:

  • Resolve customer complaints in a professional and courteous manner
  • Provide accurate and timely information to customers regarding products and services
  • Work effectively in a team environment to achieve customer satisfaction goals

Requirements:

  • Graduate with minimum 12 months experience or HSC with minimum 18 months experience
  • Maximum 12 years of experience in the contact center industry
  • Excellent communication skills and ability to work in shifts
  • Candidates with international customer service (VOICE) experience preferred

Additional Requirements:

  • Original Photo ID Proof (PAN / Aadhar)
  • All education /employment documents
  • Updated CV

TCS values its candidates and employees and does not charge any fee at any stage of the recruitment & selection process. Please note that TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates.



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