Billing Operations Specialist

2 weeks ago

Pune Chennai Hyderabad Secunderabad Telangana, India beBeeBilling Full time US$ 90,000 - US$ 1,20,000
Job Description

We are seeking a detail-oriented professional to join our IT team as a Billing Operations Specialist. This role involves maintaining an internally built billing engine system and providing timely and accurate production support.

The ideal candidate will have strong problem-solving skills, experience with SQL and database management, and proficiency in ERP environments. A bachelor's degree in computer science or a related field is required.

Key Responsibilities:

  • Provide technical support and maintenance for the internal billing engine system.
  • Work collaboratively with software engineers to develop and enhance billing functionalities.
  • Monitor system performance and troubleshoot issues to ensure timely resolution.
  • Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures.
  • Assist in testing and deploying updates to the billing engine.

Required Skills and Qualifications:

  • 3+ years of experience in technical administration, software development, or production support related to billing systems.
  • Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues.
  • Proficiency in SQL and database management for billing data analysis and issue resolution.
  • Experience working in ERP environments, with a focus on billing operations.
  • Able to collaborate effectively with software engineers and business stakeholders.
  • Strong attention to detail and ability to document processes clearly.

Benefits and Opportunities:

  • Opportunity to work with a global leader in business payments and cash management.
  • Collaborative and dynamic work environment.
  • Chance to drive impactful results for customers.

About this Role:

  • This role is perfect for individuals who enjoy working in a fast-paced development environment and have a passion for delivering high-quality results.
  • The successful candidate will have excellent communication and teamwork skills.
  • This position requires a flexible and adaptable approach to work.

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