
Infection Control Specialist
2 weeks ago
Key Responsibilities:
- Develop and execute marketing strategies to build brand awareness and drive sales.
- Organize product demonstrations, workshops, and industry events.
- Create Marketing collateral and presentations.
- Analyze customer needs, current market trends, and market potential.
- Assess competitor offerings and seek opportunities for differentiation.
- Analyze project pipeline and provide accurate forecasts.
- Manage stock levels.
- Coordinate new product launches and regulatory compliance.
- Provide product training to internal teams and external customers.
- Report on activities and progress.
Market Development:
- Plan, coordinate, and execute Marketing programs to create pull in the market for our IC product portfolio.
- Lead the launch of new products or product lines.
- Oversee the execution of Symposiums, Marketing programs, CMEs, and Conferences from initiation to completion.
- Foster relationships with key architects, construction companies, and project consultants for business development.
- Provide technical information to Bio-Medicals, CSSD Managers, IC Nursing Heads, Consultants by discussing feature benefits and precision execution of routine tasks.
- Create Marketing tools/Collaterals as required.
Training Support
- Responsible for Training for IC product line.
- Initiate, conduct, and facilitate internal product and technical training for sales and other team members/distributors.
- Conduct operational training to end users, follow-up trainings, and troubleshooting.
- Coordinate with other Product Managers for operational training to end users during project completion/handover.
Sales Support
- Support the sales team with product knowledge, training, and strategic selling tools.
- Identify cross-selling and upselling opportunities with consumables and equipment bundles.
- Participate in product-related technical discussions for projects, tenders, and business flow.
- Handhold and develop new sales reps on priority to ensure they are confident in promoting the product to customers.
- Closely work with Sales team to introduce and promote to Consultants/Architects/Surgeons/Technicians/Purchase authorities during all pre- and post-sales activities.
- Provide cost support and attend commercial negotiations with the Sales team as required.
- Maintain strong relationships with KOLs (Key Opinion Leaders) in infection control, hospital administration.
Other
- Monitor sales and manage stocks.
- Analyze sales data and take corrective actions to address areas of concern in consultation with the Head - Marketing.
- Handle customer complaints related to products from Equipment and coordinate with the appropriate person for feedback and resolution.
- Perform other duties assigned by seniors/management to support the team.
- Visit customers regularly individually and with Sales colleagues.
- Ensure all marketing and product communications comply with healthcare regulations, infection control standards, and quality certifications.
- Stay updated with evolving regulatory requirements and industry guidelines.
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