Building Operations, Facilities Services Coordinator
3 weeks ago
JLL empowers you to excel in your career. Our team at JLL and JLL Technologies is shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We're committed to hiring talented individuals and empowering them to thrive and grow meaningful careers. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, we're interested in getting to know you and what you bring to the table.
As the trusted right-hand person to the Site Manager, you'll perform routine site inspections to ensure all building processes and best practices are implemented and maintained. Key aspects of this role include:
- Monitoring of Housekeeping related activities
- Ensuring tickets are closed consistently and in line with requests received from the user
- Responding to user inquiries and concerns promptly and with courtesy and enthusiasm
- Building relationships by engaging clients in genuine, personable conversations
- Creating WOW experiences by anticipating client needs and seizing the moment
- Arranging all consumables and supplies for clients and any visits
- Preparing the Daily/Weekly and Monthly reports
- Interacting with the service & supply vendors
- Undertaking daily facility rounds and finding out snags and raising and following up for closure with the M&E Team and updating the closure reports
- Effectively managing service provider teams to ensure an on-time deliverable system
- Routinely inspecting all services to ensure performance measures are being maintained and making the service scorecards
Client/Stakeholder Management
- Proactively engaging stakeholders to ensure that on-site client expectations are met through high levels of customer service
- Building and developing effective client/stakeholder relationships across multiple levels of the organization
- Proactively understanding customers/employees' needs and acting on them before being requested
- Maintaining high standards of housekeeping of the facility
- Improving the office aesthetics and operations as per need
- Handling billing and invoicing
- Adhering to the monthly forecast
- All invoices received from our vendors will also be on your watch—ensuring that they are checked, verified, and authenticated based on regulatory standards
- Working on getting quotations as per site need
- Sharing indents for monthly material supply
- Zero stock-out situations
- Collecting all documents from the vendor for compliance audit
- Developing interesting & fun user engagement activities
Location: On-site – Hyderabad, TS
At JLL, we strive to provide an inclusive and supportive work environment. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table.
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