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Sales Growth Specialist
2 weeks ago
As a sales and partnerships executive, you will be responsible for driving revenue growth by converting customer interest into purchases, expanding into new retail accounts, and nurturing strong relationships with existing customers and partners.
Key Responsibilities:- Respond to website, Instagram, and WhatsApp sales queries to support the customer journey from browsing to buying and repeat purchase.
- Manage abandoned carts through personalized follow-ups and offers.
- Support the customer journey from browsing to buying and repeat purchase across multiple channels.
- Personalize interactions to drive engagement and conversion.
- Identify and onboard new stockists, providing pricing sheets, lookbooks, and samples.
- Maintain strong relations with partners to secure re-orders and grow revenue.
- Track sales performance across products and collections.
- Report weekly on sales trends, customer feedback, and competitor benchmarks.
- Collaborate with marketing to align campaigns with sales pushes.
- Represent the company at pop-ups, exhibitions, and PR activations.
- Collect leads and convert them into sales opportunities.
- Strong communication and negotiation skills.
- Comfortable working with numbers, including sales targets and reporting.
- Customer-first mindset, with a focus on social, approachable, and organized behavior.
- Proactive in follow-ups and lead conversion.
- Experience in fashion or lifestyle retail is beneficial.
Benefits include monthly revenue targets achieved, number of new partnerships onboarded, conversion rate improvement, and customer retention and repeat purchases.
Others responsibilities may include assisting with events, product launches, and other business development activities.