Production System Operations Specialist

2 days ago

Bengaluru Bangalore Chennai Pune, India beBeeSystem Full time US$ 1,04,000 - US$ 1,30,878

Job Title: Production System Operations Specialist

Job Summary:

The Production System Operations Specialist will oversee daily operations and support of production systems, ensuring system reliability, availability, and performance.

Key Responsibilities:
  • Monitor production systems, identify issues, and implement corrective actions to ensure system stability and performance.
  • Collaborate with IT teams and stakeholders to resolve production incidents promptly.
  • Maintain documentation of production issues, solutions, and best practices.
  • Conduct root cause analysis of recurring issues and implement permanent fixes.
Release Management:
  • Develop and maintain release schedules for all production systems.
  • Coordinate with development, QA, and operations teams to ensure successful deployments.
  • Ensure all releases are thoroughly tested and compliant with company policies and standards.
  • Manage and document the release process, including change management and version control.
Collaboration with Solutions Architects:
  • Work closely with solutions architects to understand system design, architecture, and integration points.
  • Provide input on production environment requirements and constraints during the design and planning phases.
  • Assist in the implementation of architectural changes and optimizations to improve system performance and scalability.
Continuous Improvement:
  • Identify opportunities for process improvements and automation in production support and release management.
  • Implement best practices and industry standards to enhance system reliability and efficiency.
  • Stay updated with the latest technologies and trends in production support and release management.
Required Skills and Qualifications:
  • Proven experience in production support, release management, or a related role.
  • Strong knowledge of ITIL processes and best practices.
  • Experience with release management tools and practices.
  • Familiarity with software development lifecycle (SDLC) methodologies.
  • Knowledge of cloud platforms (e.g., AWS, Azure) and CI/CD pipelines is a plus.
Benefits:
  • Technical proficiency in system monitoring, troubleshooting, and performance tuning.
  • Ability to manage multiple tasks and projects simultaneously.
  • Strong organizational and time-management skills.
  • Detail-oriented with a focus on quality and accuracy.
  • Ability to work independently as well as part of a team.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Education Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

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