
Expert Java Application Technical Lead
7 hours ago
We are seeking a skilled Java Application Support Specialist to fill this role.
This position involves providing advanced application support for Java-based enterprise applications, performing root cause analysis, issue resolution, and incident management, as well as monitoring application performance and proactively addressing potential issues.
The ideal candidate will have a strong background in Java and production support environments, with experience in working with cross-functional teams to troubleshoot and resolve incidents efficiently.
- Key Responsibilities:
- Provide Level 2/3 application support for Java-based enterprise applications.
- Perform root cause analysis, issue resolution, and incident management.
- Monitor application performance and proactively address potential issues.
- Collaborate with development and infrastructure teams to resolve technical issues.
- Manage and execute deployments using automation tools.
- Support in job scheduling, monitoring, and reporting using tools like Autosys/Control-M.
- Work with observability tools (e.g., AppDynamics, Splunk, ELK, Grafana) to identify and resolve system bottlenecks.
- Document processes and resolutions as part of knowledge management.
- Participate in on-call rotations and handle high-severity incidents as required.
Skill Area Tools/Technologies
Java Application Support Core Java
Database SQL, MongoDB
Application Servers Tomcat, WebLogic
ITSM Tools ServiceNow, JIRA
Scripting & OS Shell scripting, Unix/Linux
Observability & Monitoring AppDynamics, Splunk, ELK, Grafana, Prometheus
Job Scheduling Tools Autosys, Control-M
CI/CD & Deployment Tools Jenkins, Harness, Kubernetes
ITIL Processes Incident, Problem & Change Management
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