Offshore Network Support Specialist
4 days ago
We are looking for a seasoned professional with extensive experience in network connectivity and end-user support to join our offshore team.
The ideal candidate will possess expertise in Mac and Windows environments, JAMF, AVD, MDM, and virtual desktop infrastructure, as well as strong troubleshooting and analytical skills.
Mandatory Requirements & Skills- Experience working on remote desktops is a must.
- 10+ years of IT infrastructure or technical support experience is required.
- Strong hands-on knowledge of Mac and Windows operating systems is essential.
- Proficiency in managing JAMF, AVD, and MDM tools and environments is necessary.
- Deep understanding of VDI platforms, troubleshooting, and performance tuning is expected.
- Ability to resolve Microsoft 365 suite issues (Teams, Outlook, Intune) is crucial.
- Solid understanding of networking, VPN technologies, and internet protocols is required.
- Familiarity with development tools such as GitHub, IntelliJ, Visual Studio, Jenkins, Maven, Gradle, Notepad++, and OpenVPN is beneficial.
- Excellent documentation, communication, and analytical skills are necessary.
Candidate should be based in any of the Tier-1 cities in India. It's a contingency supply opportunity.
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