Customer Service Representative

1 week ago


Kolkata, West Bengal, India DBS Bank Full time
Job Title: Customer Service Officer

At DBS Bank, we are seeking a highly skilled and customer-focused Customer Service Officer to join our team.

Job Purpose:

The primary objective of this role is to provide exceptional customer service and support to our clients, ensuring their banking needs are met in a timely and efficient manner.

Key Responsibilities:
  • Process customer transactions and account maintenance with accuracy and attention to detail.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with the branch operations team to achieve sales targets and improve customer satisfaction.
  • Ensure compliance with all applicable regulations and bank policies.
Requirements:
  • 2-4 years of banking experience.
  • Graduate degree in Banking or Commerce.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:

As a Customer Service Officer at DBS Bank, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our organization.



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