Executive - Client Relationship Specialist

2 days ago

Chandigarh, Chandigarh, India beBeeClientService Full time ₹ 4,00,000 - ₹ 6,00,000
Client Service Professional

We are seeking a highly skilled and versatile individual to excel in client relationships and drive our social media strategy.

Konzept Interaktif is a dynamic marketing agency dedicated to delivering innovative solutions. We pride ourselves on our collaborative and fast-paced work environment, providing opportunities for professional growth and development.

About the Role
  • Serve as the primary point of contact for client accounts, ensuring high-level customer satisfaction through effective communication and issue resolution.
  • Develop and execute comprehensive social media strategies across multiple platforms, leveraging insights and analytics to optimize results.
  • Create engaging content that aligns with client brand guidelines and marketing objectives, utilizing creativity and technical skills to deliver impactful campaigns.
  • Monitor and analyze social media performance metrics, using data-driven insights to inform future marketing decisions.
  • Manage client communications, including emails, calls, and meetings, maintaining a high level of professionalism and courtesy at all times.
  • Prepare and present regular performance reports to clients, highlighting successes and areas for improvement.
  • Collaborate with internal teams to deliver integrated marketing solutions, fostering strong relationships and open communication.
Requirements
  • Bachelor's degree in Marketing, Communications, Business, or related field.
  • 0-2 years of experience in client service or digital marketing, with a proven track record of success.
  • Proficiency in social media platforms, including Instagram, LinkedIn, Facebook, Twitter, and YouTube.
  • Strong analytical skills with experience in social media analytics tools.
  • Excellent verbal and written communication skills, with the ability to adapt to diverse communication styles.
  • Proficiency in content creation, including writing, graphic design, and video production.
  • Knowledge of social media scheduling and management tools, with the ability to prioritize tasks and manage multiple projects simultaneously.
Key Skills and Competencies
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues.
  • Strong project management abilities, with the capacity to prioritize tasks, meet deadlines, and adapt to changing circumstances.
  • Creative problem-solving, with the ability to think critically and develop innovative solutions.
  • Adaptability in a fast-paced marketing environment, with the ability to thrive in a dynamic and ever-changing landscape.
  • Attention to detail, with a focus on quality and precision in all aspects of work.
What We Offer

A competitive salary, professional development opportunities, a collaborative and innovative work environment, and flexible working arrangements, providing a healthy work-life balance and opportunities for personal and professional growth.

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