Information Technology Service Delivery Manager
3 weeks ago
IT Service Delivery Manager Job Description
We are seeking an experienced IT Service Delivery Manager to join CIS Worldwide Limited. The ideal candidate will have a bachelor's degree in a IT-related field and 3 to 5 years of experience in customer service, leadership, and logistics.
- Key Responsibilities:
- Lead a team of Engineers to deliver high-quality IT services to clients.
- Develop and implement effective service management processes to ensure customer satisfaction and quality control.
- Collaborate with cross-functional teams to ensure smooth service delivery and customer engagement.
- Requirements:
- Bachelor's degree in a IT-related field.
- 3 to 5 years of experience in customer service, leadership, and logistics.
- Good computer/ IT skills and strong customer service, project management, and quality control skills.
- What We Offer:
- A dynamic and challenging work environment.
- Opportunities for career growth and professional development.
- A competitive salary and benefits package.
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