Customer Recovery Specialist

2 weeks ago

Cuddapah, Andhra Pradesh, India beBeeCollections Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title

We are seeking a highly skilled Collections Manager to oversee the collection of outstanding debts and manage a team of collections staff.

  • The ideal candidate will have a graduate degree in any discipline and proven experience in collections and team management.
  • They will be responsible for implementing effective collection strategies, managing staff performance, resolving escalated issues, and preparing detailed reports.
  • The role requires strong leadership and coordination skills, as well as expertise in delinquency management and collections strategy.

Key Responsibilities:

  • Develop and implement effective collection strategies to minimize debt recovery time.
  • Manage and monitor the performance of collections staff, providing guidance and coaching where necessary.
  • Resolve escalated collection issues efficiently, ensuring timely resolution and minimal disruption to business operations.
  • Prepare and analyze detailed collection reports, identifying trends and areas for improvement.

Requirements:

  • Graduate degree in any discipline.
  • Proven experience in collections and team management.
  • Strong leadership and coordination skills.
  • Expertise in delinquency management and collections strategy.

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