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Business Operations Director

2 weeks ago

Pune, Maharashtra, India beBeeOperations Full time ₹ 8,00,000 - ₹ 9,00,000
Job Overview

We are seeking a seasoned leader to oversee the day-to-day operations of our premium indoor play centre and party venue for kids in India.

Key Responsibilities:
  • Lead all client interactions and guest relations, presenting the brand and its offerings to prospective clients.
  • Manage events from inquiry to execution, supervising housekeeping, food & beverage, repair & maintenance departments.
  • Oversee daily operations, running the centre efficiently.
  • Handle client escalations and grievances.
  • Supervise and lead staff, coordinating their daily activities.
  • Standardize processes around housekeeping, maintenance, food & beverage operations, and cleanliness.
  • Prepare daily and monthly MIS reports, maintain basic accounts, and petty cash.
  • Coordinate with suppliers and vendors.
Requirements:
  • 5+ years of experience in sales and client-facing roles.
  • Experience in handling operations and leading teams.
  • Strong communication skills.