AI Engineering Manager

1 month ago


Bengaluru, Karnataka, India Freshworks Full time

About the Role

We are seeking an experienced AI Engineering Manager to lead our Applied AI engineering team. As a key member of our product engineering team, you will be responsible for driving the application of AI across our suite of products and developing the thinking of our team.

Responsibilities

  • Lead and grow a team of data scientists and machine learning engineers.
  • Provide technical leadership for product and across all engineering requirements.
  • Clarify our Applied AI philosophy and engineering strategy to key stakeholders.
  • Continuously improve and drive engineering best practices.
  • Stay on top of AI trends and experiment with new technologies.
  • Encourage innovation and inclusion.
  • Work with product management, architecture, and professional services to deliver and maintain compelling products.
  • Ship great products under stringent deadlines.
  • Be a champion for AI test discipline and evaluation scores.
  • Reduce the time-to-insights window for new customers.

Qualifications

  • 10+ years of industry experience with experience leading engineering teams.
  • Hands-on experience in building large-scale distributed systems with AWS.
  • 2+ years of direct people management experience.
  • 2+ years of experience working in Generative AI/Deep learning.
  • Experience communicating with technical and non-technical stakeholders.
  • Experience building highly scalable Enterprise SaaS software.
  • Exceptional leadership skills and proven experience in shaping team culture.
  • Proven ability to headhunt, attract, retain, and coach engineering talent.
  • Strong analytical skills and passion for answering questions with data.

About Freshworks

Freshworks is a global company that enables everyone to find their true potential, purpose, and passion. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment.


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