
Treasury Support Specialist
6 days ago
Support for Financial Systems
- Provide comprehensive support for treasury management systems, encompassing end-to-end assistance.
- Maintain data integrity within the system environment to ensure seamless operations.
- Troubleshoot and resolve issues with Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
- Identify and resolve interface issues with bank statements and cashflows.
- Configure, troubleshoot, and fix Cash Xplorer functionality.
- Support core treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement.
- Learn internal systems to provide thorough end-to-end support to users.
- Analyze and prioritize related support tickets.
- Offer timely solutions to users.
- Document resolution steps and knowledge base articles.
- Support system upgrades and patches.
- Monitor system performance and recommend improvements.
Proficiency in Oracle/SQL Server database concepts, SQL query authoring, and data extraction reporting.
- Hands-on experience in static data maintenance within financial applications.
- Experience with FIS Quantum and Echos treasury management systems.
- Familiarity with Golden Gate and Datapipelines technologies.
- Understanding of SOX compliance requirements for financial systems.
- 5+ years of experience in supporting treasury management systems.
- Working knowledge of treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement.
- Expertise in configuring and troubleshooting Cash Xplorer functionality.
- Strong understanding of Enterprise Workflow Framework (EWF) in Quantum.
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