
IT Service Delivery Expert
1 week ago
As a Senior IT Service Operations Specialist, you will be responsible for providing advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction.
- Manage complex tickets, resolve issues, and ensure the smooth operation of IT services.
- Monitor the IT infrastructure devices through SolarWinds monitoring tool, create tickets, troubleshoot & escalate to appropriate team till resolution.
- Monitor the web applications through Uptrends. create tickets, troubleshoot & escalate to appropriate team till resolution.
- First level of support in patch managements.
- Responsible for ensuring incidents & service requests & changes are resolved within the agreed SLA's.
The ideal candidate should have 7+ years of experience in IT Infrastructure Support, good knowledge in windows operating systems, basic knowledge in any ITIL ticketing tool, and strong troubleshooting and root cause analysis skills.
Requirements- Bachelor's degree in information technology, Computer Science, or a related field.
- Good understanding of cloud technology such as AWS & Azure.
- Knowledge on transformation, automation within NOC/ IT Monitoring.
- Familiarity with observability concepts.
This is an excellent opportunity for individuals looking to advance their careers in IT service operations and make a significant impact on our organization's success.
-
Service Delivery Expert
6 days ago
Hyderabad, Telangana, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 6,00,000Service Manager Job OpportunityJob Overview:A leading organization in the marine industry is seeking a seasoned Service Manager to oversee customer interface and client servicing, as well as coordinate with internal teams for efficient service delivery.Key Responsibilities:Provide exceptional customer interface and client servicing for Electronics...
-
SAP Service Delivery Expert
5 days ago
Hyderabad, Telangana, India beBeeService Full time ₹ 18,00,000 - ₹ 25,00,000Service Management Consultant PositionWe are seeking a highly skilled SAP Service Management (SM) consultant to join our team. As an expert in the field, you will be responsible for implementing, configuring, and supporting the SAP SM module.The ideal candidate will have extensive experience in analyzing business requirements and mapping them to SAP SM...
-
IT Service Delivery Manager
4 days ago
Hyderabad, Telangana, India beBeeService Full time ₹ 15,00,000 - ₹ 25,00,000Key Role: IT Service Delivery ManagerWe are seeking a seasoned IT professional to take on the role of IT Service Delivery Manager. This position involves overseeing and enhancing IT service operations, ensuring timely delivery of high-quality IT support aligned with business goals.This includes managing and leading an IT operations support team to resolve...
-
Service Delivery Expert
1 week ago
Hyderabad, Telangana, India beBeeSystemDeliveryManager Full time ₹ 2,00,82,400 - ₹ 2,33,10,600Job TitleThe System Delivery Manager will be responsible for service delivery by the Amgen Veeva Vault Platform team.Key ResponsibilitiesMonitor and collect vendor performance metrics to ensure alignment with business objectives.Identify and mitigate any performance risks, ensuring that the platform service is scalable, secure, and resilient.Responsible for...
-
Delivery Expert
6 days ago
Hyderabad, Telangana, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 24,00,000Service Delivery ExpertThis position is pivotal in delivering exceptional customer service and resolving incidents with a focus on Europe, North America, and Asia Pacific.Main Responsibilities:As part of a 24-hour support team, cover a 24X7X365 rotating shift pattern to ensure seamless customer experience.Provide first-level support by handling incoming...
-
Service Delivery Specialist
4 days ago
Hyderabad, Telangana, India beBeeServiceDelivery Full time ₹ 9,00,000 - ₹ 12,00,000Service Delivery SpecialistThis is a critical role that requires an individual with excellent technical skills and customer service expertise.Key Responsibilities:Provide expert-level technical support to customers via phone, email, or chat channels.Design, develop, and administer ServiceNow applications to streamline business processes and improve...
-
Digital Service Delivery Specialist
5 days ago
Hyderabad, Telangana, India beBeeService Full time ₹ 30,00,000 - ₹ 40,00,000About usWe specialize in delivering tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital service delivery.Position OverviewWe are seeking a seasoned professional to establish our complete service delivery system from the ground up.This role is ideal for an expert with 5+ years of experience in ITSM delivery who can...
-
Infrastructure Service Delivery Manager
6 days ago
Hyderabad, Telangana, India Zensar Full timeInfrastructure Service Delivery ManagerRole - IT Infrastructure SDMLocation - Hyderabad only - WFOAs an Infra Service Delivery Manager you will play a crucial role in ensuring the seamless delivery of services to clients within an organization Your responsibilities will span across project management technical deliveries and performance tracking The role...
-
Financial Service Delivery Manager
5 days ago
Hyderabad, Telangana, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Leadership Opportunity for Finance Operations ExpertWe are seeking a seasoned Finance Operations Leader to spearhead our multi-location F&A delivery team. This is a hands-on leadership role responsible for end-to-end service delivery across R2R, P2P, and I2C.Key Responsibilities:Manage delivery of F&A services across R2R, I2C, and P2P for a global...
-
Delivery Manager
7 days ago
Hyderabad, Telangana, India Canterr It Services Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRoles and ResponsibilitiesManage multiple projects simultaneously, ensuring timely delivery of high-quality solutions to clients.Lead a team of technical professionals, providing guidance on project execution and deliverables.Develop and maintain strong relationships with clients through effective communication and issue resolution.Oversee budgeting,...