
UK Visa Operations Specialist
19 hours ago
The role involves overseeing the entire visa stamping process for Business, Work, and Visitor categories.
We are seeking an experienced professional to manage client requirements by implementing a process-driven approach instead of people-dependent workflows.
The ideal candidate will be responsible for maintaining and validating visa checklists for all categories to ensure accuracy.
This position requires reviewing visa applications and supporting documents to guarantee 100% compliance with Consulate/Embassy requirements as well as guiding employees/client SPOCs on mandatory submission requirements.
Coordinate with internal teams for updates, document collection, and application/passport submissions at VFS/consulates. Building relationships with VFS Global and Embassy/Consulate officials is crucial in this role.
The primary objective is delivering services according to agreed terms and service level agreements as well as creating and regularly updating a knowledge base on immigration regulations and visa processes.
Implement process improvements for greater efficiency and share insights with the team through case studies or real-time knowledge sharing. Prepare cover/support letters tailored to client needs for visa applications and oversee the entire immigration process end-to-end.
Maintain detailed MIS and generate bi-weekly/monthly reports with analysis and trend insights for senior management.
Required Skills and Qualifications:
- Minimum 3 years of experience handling Business, Work, and Dependent visa processes; UK immigration experience is highly preferred.
- Prior experience in an MNC, corporate office, or backend support staff is desirable.
- Excellent oral and written communication skills with a proactive attitude toward learning.
- Strong understanding of corporate immigration trends and client servicing standards.
- Mandatory knowledge of UK, Ireland, and Schengen visa processes.
- Proficient in Excel and capable of generating comprehensive reports.
- Open to new challenges and continuous learning.
- Committed to delivering high-quality client service.
- A strong team player capable of working independently with minimal supervision under pressure and across new learning areas.
Benefits:
- Opportunity to work in a dynamic environment with a focus on innovation and growth.
- Competitive compensation package including salary, benefits, and bonuses.
- Professional development opportunities including training, mentorship, and career advancement.
- Collaborative and supportive team environment.
Others:
- Ability to adapt to changing priorities and deadlines.
- Strong analytical and problem-solving skills.
- Excellent time management and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
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